Privacy Policy
Data Collection & Purpose:
This Privacy Policy describes how we at FlexyThreads.com collect and use your Personal Information when you visit and shop on our website. The collection of all personal and credit card information is performed over Secure Socket Layer (SSL) encryption technology. This ensures your personal information is never compromised. We take your privacy very seriously and your information will never be sold to a 3rd party.
When you visit FlexyThreads.com, we collect certain information about your device and your interaction with our website. This is the information we collect and why it is needed to create a better shopping experience.
- Device Information
- Purpose of collection: This helps our website load accurately on your device and creates a better shopping experience for you, like keeping items in your shopping cart if you leave our site and come back later. It also provides us helpful information to improve our website.
- Source of collection: This information is collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
- Personal Information collected: Version of your web browser, IP address, time zone, cookie information, and how you interreact with our website, such as the pages and products you view on FlexyThreads.com.
When you create an account, place an order or contact us on FlexyThreads.com, you provide us with additional Personal Information that we use for contacting you or processing your order.
- Order and Contact Information
- Purpose of collection: We use this information to fulfill your order. Such as process your payment, ship your order, email you confirmations, order updates and shipment tracking information. If you are subscribed to our mailing list, we will keep you informed of site changes, new products, sales and other promotions. You can unsubscribe from our mailing list at any time.
- Source of collection: Collected from you when you place an order, create an account and/or subscribe to our mailing list.
- Disclosure for a business purpose: Our payment processor Shopify needs this information to process your payment.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. The information you provided us to process and ship your order.
What are Cookies?
A cookie is a small amount of information that’s downloaded to your computer or device when you visit a website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Here is a list of cookies our website uses: www.shopify.com/legal/cookies
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additional Information
As described above, we use this information to provide a better shopping experience for our customers. For example:
- We use Google Analytics to help us understand how our customers use our site. You can read more about how Google uses this information here: www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.
- We us social media platforms such as Facebook, Instagram, Pinterest and Twitter to connect with our customers and link our website to our social media accounts. You can opt out of any Social Media ads by going to the individual Social Media websites.
- We use Mailchimp linked to our website to host our customer email list. You can opt out of our email list at any time.
For information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
We may update this Privacy Policy from time to time. After reviewing this policy, if you have additional questions, want more information about our privacy practices, please contact us using our contact page. Thank you for visiting us at FlexyThreads.com.