We have a 30-day return policy. You have 30 days after receiving your item to request a return.

Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags. To start a return, contact us using our contact us page. Please include your name, order # and the item(s) you would like to return. We will email you instructions on how to proceed with your return.

Exchanges

If you would like to exchange an item for a different size, contact using our contact us page. Please include your name, order #, the item you would like to exchange and the new size you would like. We will email you instructions on how to proceed with your exchange.

Damages and issues

If there is an error with your order, or an item is defective or damaged, please contact us right away so we can take care of it. 

Shipping fees

Original shipping fees are not refundable. For returns and exchanges, you will be responsible for the shipping fees to return your order back to us.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved.  You will be refunded on your original payment method within 10 business days.  Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved your return, please contact us.

Contact Information:
Flexy Threads
sales@flexythreads.com
PO Box 605, North Liberty, IA 52317